Built on Clinical Excellence, Driven
by Genuine Care

Rebalance Community Care was established to bring clinical rigour and genuine
compassion together — delivering NDIS support that makes a real difference in
participants’ lives.

Why We Exist

The NDIS has the potential to transform lives — but only when it’s backed by providers who truly understand both the healthcare system and the human experience of disability. Rebalance Community Care was founded to bridge that gap.

We bring deep clinical experience into community care settings, ensuring participants receive support that is not only compassionate, but clinically informed, safe, and aligned with their individual goals.

Every decision we make is guided by a single question: “Is this the right thing for the participant?”

Our Vision

A community where every person with a disability has access to high-quality, consistent support — delivered by people who genuinely care about the outcome.

Our Mission

To deliver person-centred NDIS supports that are clinically grounded, responsive to individual needs, and focused on building participant independence and quality of life.

Our Core Values

Person-Centred

Every participant is an individual. We build support around their goals, preferences and life — not around what's easiest to deliver.

Dignity & Respect

We treat every participant, family member and referrer with the dignity and respect they deserve — always, without exception.

Clinical Safety

Our clinical background means we take safety seriously — robust risk assessment, clear incident reporting, and a culture of continuous improvement.

Collaboration

We work closely with participants, families, plan managers, coordinators and allied health professionals — because great outcomes require a great team.

Responsiveness

We respond promptly to referrals, communicate proactively with all stakeholders, and make sure nobody is left waiting for answers.

Continuous Improvement

We actively seek feedback, monitor our performance and invest in our team's development — because good enough is never good enough.

A Team Grounded in Healthcare

What sets Rebalance Community Care apart is the depth of clinical experience at our core. Our leadership brings over 30 years of frontline healthcare — spanning emergency medicine, critical care nursing, and complex patient management.

This background shapes everything we do: how we assess risk, how we train our workers, how we manage complex participants, and how we communicate with the healthcare professionals who refer to us.

30+ Years Healthcare Experience

Leadership background spanning paramedicine and registered nursing

NDIS Worker Screening Compliant

All support workers undergo full NDIS screening and reference checks

Registering with NDIS Commission

Currently completing registration with the NDIS Quality and Safeguards Commission

30+

Years clinical experience

24h

Referral response time

All

NDIS plan types accepted

3+

States serviced

All

NDIS plan types accepted

Our Approach to Support

Listen First

We start by genuinely understanding the participant — their goals, preferences, daily life and what matters most to them and their family.

Plan Together

Support plans are built collaboratively with participants, families and referrers — ensuring everyone is aligned before support begins.

Match Carefully

We take care in matching participants with the right support worker — considering skills, experience, personality and practical compatibility.

Review Regularly

Needs change. We check in regularly, review progress against goals and adapt support plans to ensure they remain relevant and effective.

Ready to Work With Us?

Whether you’re a referrer, a participant or a family member — we’d
love to hear from you.